FAQs

Do you accept credit card payments?
Online, unfortunately, not yet. Should you still prefer to pay with your credit card, we will email you an authorization form to complete and return back to us.
This will enable us to process your credit card manually.
Ordering & Delivery
As for now ... once you placed your order, we will present you with a quotation from the courier / shipping agent or post office. These charges will be added to your order.. Should an article be not available, or the dispatch be not on time due to circumstances beyond our control (i.e. public holidays, etc.) the dispatch will unfortunately take a few days longer.
Can I use a courier service?
As for now ... once you placed your order, we will present you with a quotation from the courier / shipping agent or post office. These charges will be added to your order.
Prices
Our prices are inclusive of a 15% Namibian Value Added Tax (VAT). Should your order be from outside the national boundaries of Namibia, such VAT will be deducted. Charges for wrapping and packaging will be itemised separately.
 
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